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Robocall Fraud – A Growing Menace

A robocall is a phone call that uses a computerized autodialer to deliver a pre-recorded message and are often associated with political and telemarke...

Managing Risk in 5G and IoT

Operators have spent years facing the dual challenges of spiraling data traffic volumes and intense competition leading to pressure on pricing, which ...

Achieving a Successful Digital Transformation of Collections Processes

Debt collection is a key process in any company and an efficient debt collection process is a major success factor in any company as well.

Internal fraud threats – how prepaid and subscription fraud start a web of losses

When we think of telecom risk, we tend to think of external factors. The same is of course true for fraud. If you were to think about the people takin...

Top Tips When Considering Robotic Process Automation for Telecom Risk and Compliance

Software robots, or bots, are now powerful enough to perform many of the repetitive information-oriented tasks common to back office functions, making...

Five major problems Roaming Managers need to think about in 2019

Roaming margins are a lot like mobile phones. 20 years ago they were fat and resilient. Now they’re wafer thin and easily cracked. All of this leads t...